Privacy Policy

At Alba Educational Consulting, LLC, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, and disclose your information when you visit or use our website and learning platform (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Collection of Personal Information

We collect personal information that you provide to us, including but not limited to:

• Contact details: Your name, email address, mailing address, and phone number.
• Account information: Your username, password, and other account-related details.
• Billing information: Your credit card or other payment information when you make a purchase.
• Student information: The name, age, and grade level of the student, as well as any student work and progress data.

With your consent or based on your chosen option for mandatory and non-mandatory cookies, we may also collect information automatically when you use our Services, such as your IP address, browser type, device type, and browsing behavior.

Use of Personal Information

We use the personal information we collect for the following purposes:

• To provide, maintain, and improve our Services.
• To process transactions and send you related information, including purchase confirmations and invoices.
• To personalize and enhance your experience on our Services.
• To communicate with you about our Services, promotions, and events.
• To provide customer support and respond to your inquiries.
• To monitor and analyze usage and trends of our Services.
• To comply with applicable laws and regulations, such as COPPA, FERPA, and CCPA.

Sharing of Personal Information

We may share your personal information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing and customer support.
• With your consent, or at your direction, such as when you choose to share information with other users on our Services.
• In response to legal process or a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
• In connection with a sale or transfer of all or part of our assets, in which case your personal information may be disclosed to the buyer or transferee.

Protection of Personal Information

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption, firewalls, and other security measures to safeguard your information.

Children's Privacy

We comply with the Children's Online Privacy Protection Act (COPPA) and take the necessary steps to protect the privacy of children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13 without obtaining verifiable parental consent.

FERPA Compliance

We comply with the Family Educational Rights and Privacy Act (FERPA) and ensure that the personal information of students is protected in accordance with the requirements of the Act. We will not disclose any personally identifiable information from a student's education records without the written consent of the student's parent or the eligible student, except as permitted under FERPA.

CCPA Compliance

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). We do not sell your personal information to third parties. You can request access to or deletion of your personal information or request to opt-out of the sale of your personal information by contacting us at albamthprgrssn.adm@gmail.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.